Terms & Conditions

Bookings & Payments

• All bookings are subject to availability.
• Prices are listed in USD unless otherwise stated.
• Full or partial payment may be required to confirm reservations.
• Customers are responsible for providing accurate booking information.

Cancellations & Refunds

• Cancellation requests must be submitted prior to the scheduled service date.
• Refund eligibility may vary depending on the service booked.
• No-shows may result in forfeiture of payment.

For detailed refund information, please see our Cancellation Policy.

Pickup & Transportation

• Customers must be ready at the agreed pickup time and location.
• Delays caused by weather, traffic, or unforeseen circumstances may occur.
• Real Mystic Transportation reserves the right to adjust schedules when necessary for safety or operational reasons.

Customer Responsibility

• Customers are expected to behave respectfully toward drivers, staff, and other guests.
• We reserve the right to refuse service to anyone engaging in unsafe, illegal, or disruptive behavior.

Liability

Real Mystic Transportation is not responsible for loss of personal belongings, delays beyond our control, or events caused by third parties or natural occurrences.

Website Usage

All website content, images, and branding remain the property of Real Mystic Transportation and may not be copied or reused without permission.

Changes to Terms

We reserve the right to update these terms at any time without prior notice.